DIAA IT Solutions
Products

Enterprise products built to scale & automate

Four flagship SaaS products designed for modern operations — deal automation, intelligent workforce scheduling, AI service desk, and autonomous release management.

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Deal Management · Business Automation

Raredeal24x7

Raredeal24x7 is an intelligent deal management and business automation product designed to help organizations manage deals, opportunities, pricing, approvals, customer engagement, and business workflows more efficiently.

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Key features
  • Deal tracking
  • Smart approvals
  • Customer & opportunity management
  • Pricing insights
  • Business workflow automation
  • Dashboard & reporting
  • AI-powered recommendations
AI Workforce Scheduling

Roster 24x7

Roster 24x7 is an AI-powered workforce roster and shift management platform for 24x7 and 24x5 operations — built around fairness, well-being, and operational excellence.

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Key features
  • Automated shift roster generation
  • AI-based unbiased shift allocation
  • Leave, holiday, comp-off, shift change management
  • Punch-in / punch-out tracking
  • Overtime tracking
  • Team capacity & utilization dashboards
  • Employee well-being focused scheduling
  • Manager & admin approval workflows
  • Reports, analytics & PDF export
AI Service Desk

Resolve 24x7

Resolve 24x7 is an AI-powered service desk automation platform that resolves customer issues around the clock. It answers queries, creates and classifies tickets, suggests resolutions, tracks SLA, learns from every resolved incident, and escalates only when human support is needed.

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Key features
  • AI answers customer queries 24x7
  • Auto-creates & classifies tickets
  • Suggests resolutions from knowledge base
  • Tracks SLA in real time
  • Learns from every resolved incident
  • Escalates only when human support is needed
  • Sentiment-aware routing
  • Agent performance analytics
  • Omnichannel support (chat, email, voice)
Autonomous Release Management

ReleasePilot 24x7

ReleasePilot 24x7 is the autonomous release manager for your enterprise. It plans, schedules, validates, executes and monitors software releases across portfolios, applications, vendors and environments — with minimal human intervention.

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Key features
  • AI-driven release planning & scheduling
  • Multi-portfolio & multi-application support
  • Vendor & environment orchestration
  • Pre-release validation & dependency checks
  • Automated deployment execution
  • Real-time release monitoring & dashboards
  • Rollback & recovery automation
  • Minimal human intervention workflows
  • Audit trail & compliance reporting

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